Why Does My Microsoft Word Keep Crashing?

Last Updated: Feb 1, 2024 by

Microsoft Word is a staple in many offices and households, used for everything from writing essays to creating professional documents. However, there may come a time when you encounter an issue with Word that can be frustrating and time-consuming – crashes.

If you find yourself constantly asking, “Why does my Microsoft Word keep crashing?”, you’re not alone. In this article, we’ll explore the common causes of Word crashes and provide troubleshooting tips to help you get back to using this essential program.

Common Causes of Word Crashes

Before we dive into troubleshooting, it’s important to understand the common causes of Word crashes. Here are a few potential reasons why your Microsoft Word may be crashing:

Outdated Software

One of the most common causes of Word crashes is outdated software. If you’re using an older version of Microsoft Word, it may not be compatible with your computer’s operating system or other programs, leading to crashes.

Corrupted Files

Corrupted files can also cause Word to crash. This can happen if the file was not saved properly or if there was an issue during the saving process. Additionally, if you’re working with a large file, it may be too much for Word to handle, causing it to crash.

Incompatible Add-Ins

Add-ins are additional programs or features that can be added to Microsoft Word to enhance its functionality. However, if these add-ins are not compatible with your version of Word or other programs on your computer, they can cause crashes.

Insufficient Memory or Storage Space

If your computer is low on memory or storage space, it can cause Word to crash. This is especially true if you’re working with large files or have multiple programs open at once.

Troubleshooting Microsoft Word Crashes

Now that you know some of the common causes of Word crashes, let’s explore some troubleshooting tips to help you get your program back up and running.

Update Microsoft Word

If you’re using an older version of Microsoft Word, the first step in troubleshooting is to update to the latest version. This will ensure that your program is compatible with your computer’s operating system and other programs, reducing the likelihood of crashes.

To update Microsoft Word, open the program and click on “File” in the top left corner. Then, click on “Account” and select “Update Options”. From there, you can choose to update the program automatically or manually.

Check for Corrupted Files

If you suspect that a corrupted file is causing Word to crash, you can use the built-in repair tool to fix the issue. To do this, open Word and click on “File” in the top left corner. Then, click on “Open” and select the file you want to repair. Click on the arrow next to the “Open” button and select “Open and Repair”.

If this doesn’t work, you can also try opening the file in a different program, such as Google Docs, to see if it opens without any issues. If it does, you can save the file in a different format and then try opening it in Word again.

Disable Incompatible Add-Ins

If you suspect that an incompatible add-in is causing Word to crash, you can disable it to see if that resolves the issue. To do this, open Word and click on “File” in the top left corner. Then, click on “Options” and select “Add-Ins”. From there, you can select the add-ins you want to disable and click on “Go”. Uncheck the box next to the add-in and click “OK”.

Free Up Memory and Storage Space

If your computer is low on memory or storage space, it can cause Word to crash. To free up space, you can delete unnecessary files or programs, or transfer them to an external hard drive. You can also try closing other programs while using Word to reduce the strain on your computer’s resources.

Use Safe Mode

If Word continues to crash, you can try opening it in Safe Mode. This will open the program without any add-ins or custom settings, allowing you to determine if the issue is caused by a specific add-in or setting.

To open Word in Safe Mode, hold down the “Ctrl” key while opening the program. A pop-up window will appear asking if you want to open Word in Safe Mode. Click “Yes” and see if the program crashes. If it doesn’t, you can try disabling add-ins or changing settings to determine the cause of the issue.

Reinstall Microsoft Word

If none of the above troubleshooting tips work, you may need to reinstall Microsoft Word. This will reset the program to its default settings and may resolve any issues that were causing it to crash.

To reinstall Word, you will need to uninstall the program from your computer and then download and install it again. Make sure to save any important files before uninstalling Word.

Preventing Word Crashes in the Future

While crashes can be frustrating, there are steps you can take to prevent them from happening in the future. Here are a few tips to help you avoid Word crashes:

Save Your Work Regularly

One of the best ways to prevent Word crashes is to save your work regularly. This will ensure that you don’t lose any important information if the program crashes.

Use the AutoRecover Feature

Word has a built-in AutoRecover feature that automatically saves your work at set intervals. This can be a lifesaver if Word crashes and you haven’t had a chance to save your work. To enable this feature, click on “File” in the top left corner, then click on “Options” and select “Save”. Check the box next to “Save AutoRecover information every” and set the time interval.

Keep Your Computer Updated

In addition to keeping Word updated, it’s important to keep your computer’s operating system and other programs up to date as well. This will ensure that everything is compatible and reduce the likelihood of crashes.

In Conclusion

Microsoft Word is a powerful program, but it’s not immune to crashes. By understanding the common causes of Word crashes and following these troubleshooting tips, you can get your program back up and running in no time. Remember to regularly update Word and your computer, save your work, and use the AutoRecover feature to prevent crashes in the future.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.