How to Fix Not Responding Microsoft Word?

Last Updated: Feb 9, 2024 by

Microsoft Word is a widely used word processing software that is essential for many individuals and businesses. However, like any other software, it can sometimes encounter issues that can disrupt your work. One of the most common issues is when Microsoft Word stops responding or freezes. This can be frustrating, especially if you have an urgent document to work on. In this article, we will discuss the possible causes of this issue and provide solutions on how to fix not responding Microsoft Word.

Why Does Microsoft Word Stop Responding?

Before we dive into the solutions, it is important to understand the possible causes of Microsoft Word not responding. Here are some of the common reasons why this issue may occur:

Large File Size

One of the most common reasons for Microsoft Word to stop responding is when you are working on a large file. If your document contains a lot of images, charts, or other media, it can slow down the performance of Word and cause it to freeze.

Outdated Software

Another reason for Microsoft Word not responding is when you are using an outdated version of the software. Microsoft regularly releases updates to fix bugs and improve the performance of their software. If you are using an older version, it may not be compatible with your computer’s operating system, causing it to freeze.

Corrupted File

If your Word document is corrupted, it can also cause the software to stop responding. This can happen due to various reasons, such as a sudden power outage or a virus.

Incompatible Add-ins

Add-ins are third-party tools that can enhance the functionality of Microsoft Word. However, if these add-ins are not compatible with your version of Word or your computer’s operating system, they can cause the software to freeze.

How to Fix Not Responding Microsoft Word?

Now that we know the possible causes of Microsoft Word not responding, let’s discuss the solutions to fix this issue.

Solution 1: Close Unnecessary Programs

If you have multiple programs running in the background, it can slow down your computer’s performance and cause Microsoft Word to freeze. To fix this, close any unnecessary programs and try opening Word again.

Solution 2: Check for Updates

As mentioned earlier, using an outdated version of Microsoft Word can cause it to stop responding. To check for updates, follow these steps:

  1. Open Microsoft Word and click on the File tab.
  2. Click on Account and then click on Update Options.
  3. Select Update Now to check for updates.

If there are any updates available, follow the prompts to install them. Once the updates are installed, restart your computer and try opening Word again.

Solution 3: Use Safe Mode

Safe mode is a troubleshooting option that allows you to open Word without any add-ins or custom settings. This can help identify if the issue is caused by an incompatible add-in. To open Word in safe mode, follow these steps:

  1. Press Windows + R on your keyboard to open the Run dialog box.
  2. Type winword /safe and press Enter.
  3. If Word opens in safe mode, it means that an add-in is causing the issue. You can then disable the add-ins one by one to identify the problematic one.

Solution 4: Repair Microsoft Office

If none of the above solutions work, you can try repairing Microsoft Office. This will fix any corrupted files or settings that may be causing Word to stop responding. To repair Microsoft Office, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on Programs and then click on Programs and Features.
  3. Select Microsoft Office from the list of installed programs and click on Change.
  4. Select Quick Repair and click on Repair.

Once the repair process is complete, restart your computer and try opening Word again.

Solution 5: Disable Hardware Graphics Acceleration

Hardware graphics acceleration is a feature that uses your computer’s graphics card to improve the performance of Microsoft Office. However, if your graphics card is not compatible or has outdated drivers, it can cause Word to stop responding. To disable hardware graphics acceleration, follow these steps:

  1. Open Microsoft Word and click on the File tab.
  2. Click on Options and then click on Advanced.
  3. Scroll down to the Display section and uncheck the box next to Disable hardware graphics acceleration.
  4. Click on OK to save the changes.

Solution 6: Use the Microsoft Office Configuration Analyzer Tool

The Microsoft Office Configuration Analyzer Tool (OffCAT) is a free tool that can help identify and fix issues with Microsoft Office applications. To use this tool, follow these steps:

  1. Download and install the OffCAT tool from the Microsoft website.
  2. Open the tool and click on Start a scan.
  3. Once the scan is complete, click on View results.
  4. The tool will display any issues found with Microsoft Office. Follow the prompts to fix them.

Solution 7: Repair the Word Document

If the issue is with a specific Word document, it may be corrupted. To repair the document, follow these steps:

  1. Open Microsoft Word and click on the File tab.
  2. Click on Open and navigate to the location of the document.
  3. Click on the arrow next to the Open button and select Open and Repair.

Solution 8: Reinstall Microsoft Office

If none of the above solutions work, you may need to reinstall Microsoft Office. Before doing this, make sure to back up any important documents. To reinstall Microsoft Office, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on Programs and then click on Programs and Features.
  3. Select Microsoft Office from the list of installed programs and click on Uninstall.
  4. Follow the prompts to uninstall Microsoft Office.
  5. Once uninstalled, restart your computer and reinstall Microsoft Office.

Conclusion

Microsoft Word not responding can be a frustrating issue, but it can be easily fixed by following the solutions mentioned in this article. If the issue persists, it may be a hardware or operating system issue, and you may need to seek professional help. By regularly updating your software and taking precautions to prevent file corruption, you can avoid this issue in the future.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.