How to Fix Microsoft Word Not Responding?

Last Updated: Feb 6, 2024 by

Microsoft Word is a widely used word processing software that is essential for many individuals and businesses. However, like any other software, it can sometimes encounter issues that can disrupt your work. One of the most common issues is when Microsoft Word stops responding or freezes. This can be frustrating, especially if you have an urgent document to work on. In this article, we will discuss how to troubleshoot Microsoft Word not responding and get it back up and running.

Why Does Microsoft Word Stop Responding?

Before we dive into the solutions, it is essential to understand why Microsoft Word may stop responding. There can be several reasons for this issue, including:

  • Outdated software: If you are using an outdated version of Microsoft Word, it may not be compatible with your computer’s operating system, leading to freezing or crashing.
  • Large file size: If you are working on a large document with multiple images, tables, or other elements, it can put a strain on your computer’s resources, causing Word to stop responding.
  • Corrupted add-ins: Add-ins are third-party tools that can enhance the functionality of Microsoft Word. However, if these add-ins are corrupted, they can cause Word to freeze or crash.
  • Incompatible printer drivers: If you are trying to print a document, but your printer drivers are outdated or incompatible, it can cause Word to stop responding.
  • Low memory: If your computer’s memory is low, it can cause Word to freeze or crash, especially when working on large documents.

Now that we know the possible reasons for Microsoft Word not responding let’s look at some solutions to fix the issue.

Solution 1: Restart Your Computer

The first and simplest solution is to restart your computer. Sometimes, a simple restart can fix any temporary issues that may be causing Microsoft Word to freeze. Close all open programs and restart your computer. Once your computer has restarted, try opening Microsoft Word again and see if the issue persists.

Solution 2: Update Microsoft Word

If you are using an outdated version of Microsoft Word, it may not be compatible with your computer’s operating system, leading to freezing or crashing. To update Microsoft Word, follow these steps:

  1. Open Microsoft Word.
  2. Click on “File” in the top left corner.
  3. Click on “Account” from the left-hand menu.
  4. Click on “Update Options” and then select “Update Now.”

If there is an update available, it will be downloaded and installed automatically. Once the update is complete, restart Microsoft Word and see if the issue is resolved.

Solution 3: Disable Add-ins

As mentioned earlier, add-ins can enhance the functionality of Microsoft Word. However, if these add-ins are corrupted, they can cause Word to freeze or crash. To disable add-ins, follow these steps:

  1. Open Microsoft Word.
  2. Click on “File” in the top left corner.
  3. Click on “Options” from the left-hand menu.
  4. Click on “Add-ins” from the left-hand menu.
  5. Under “Manage,” select “COM Add-ins” and click on “Go.”
  6. Uncheck all the add-ins and click on “OK.”

Now, restart Microsoft Word and see if the issue is resolved. If it is, you can enable the add-ins one by one to identify the problematic one.

Solution 4: Repair Microsoft Word

If Microsoft Word is still not responding, you can try repairing the software. To do this, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on “Programs and Features.”
  3. Locate Microsoft Word from the list of installed programs.
  4. Right-click on Microsoft Word and select “Repair.”

Follow the on-screen instructions to complete the repair process. Once it is done, restart Microsoft Word and see if the issue is resolved.

Solution 5: Check for Incompatible Printer Drivers

If you are trying to print a document, but your printer drivers are outdated or incompatible, it can cause Word to stop responding. To check for incompatible printer drivers, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on “Devices and Printers.”
  3. Right-click on your printer and select “Printer Properties.”
  4. Click on the “Advanced” tab.
  5. Under “Driver,” check if the driver is compatible with your computer’s operating system.

If the driver is not compatible, you can download and install the latest driver from the manufacturer’s website. Once the driver is updated, restart Microsoft Word and see if the issue is resolved.

Solution 6: Increase Virtual Memory

If your computer’s memory is low, it can cause Word to freeze or crash, especially when working on large documents. To increase virtual memory, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on “System and Security.”
  3. Click on “System.”
  4. Click on “Advanced system settings.”
  5. Under the “Advanced” tab, click on “Settings” under “Performance.”
  6. Click on the “Advanced” tab again.
  7. Under “Virtual memory,” click on “Change.”
  8. Uncheck “Automatically manage paging file size for all drives.”
  9. Select the drive where Microsoft Word is installed.
  10. Select “Custom size” and enter a higher value for “Initial size” and “Maximum size.”
  11. Click on “Set” and then click on “OK.”

Restart your computer and see if the issue is resolved.

Solution 7: Repair Microsoft Office

If none of the above solutions work, you can try repairing the entire Microsoft Office suite. To do this, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on “Programs and Features.”
  3. Locate Microsoft Office from the list of installed programs.
  4. Right-click on Microsoft Office and select “Repair.”

Follow the on-screen instructions to complete the repair process. Once it is done, restart Microsoft Word and see if the issue is resolved.

Solution 8: Reinstall Microsoft Office

If repairing Microsoft Office does not work, you can try reinstalling the software. To do this, follow these steps:

  1. Open the Control Panel on your computer.
  2. Click on “Programs and Features.”
  3. Locate Microsoft Office from the list of installed programs.
  4. Right-click on Microsoft Office and select “Uninstall.”
  5. Download and install Microsoft Office from the official website.
  6. Once the installation is complete, restart your computer and see if the issue is resolved.

Conclusion

Microsoft Word not responding can be a frustrating issue, but it can be resolved by following the solutions mentioned in this article. If the issue persists, you can contact Microsoft support for further assistance. By keeping your software updated and regularly maintaining your computer, you can prevent such issues from occurring in the future.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.