How to fix google chrome quit unexpectedly mac

Last Updated: Mar 7, 2024 by

Google Chrome is one of the most popular web browsers, used by millions of people around the world. However, like any other software, it can sometimes encounter issues and crash unexpectedly. If you are a Mac user and have experienced Google Chrome quitting unexpectedly, you are not alone. This can be a frustrating problem, but luckily there are some simple solutions that can help you fix it. In this article, we will discuss how to fix Google Chrome quitting unexpectedly on Mac.

Why Does Google Chrome Quit Unexpectedly on Mac?

Before we dive into the solutions, it’s important to understand why Google Chrome may be crashing on your Mac. There are several reasons why this could be happening, including:

  • Outdated software: If your Mac’s operating system or Google Chrome itself is not up to date, it can cause unexpected crashes.
  • Corrupted cache or cookies: Over time, your browser’s cache and cookies can become corrupted, leading to crashes.
  • Conflicting extensions or plugins: If you have installed any extensions or plugins on Google Chrome, they may be causing conflicts and causing the browser to crash.
  • Hardware issues: In some cases, hardware issues such as a faulty hard drive or insufficient RAM can cause Google Chrome to crash.

Now that we know some of the potential causes, let’s explore how to fix Google Chrome quitting unexpectedly on Mac.

Solution 1: Update Your Mac and Google Chrome

The first step in fixing any software issue is to ensure that your system and the software itself are up to date. Outdated software can cause unexpected crashes and other issues. To update your Mac, follow these steps:

  1. Click on the Apple logo in the top left corner of your screen.
  2. Select “System Preferences” from the drop-down menu.
  3. Click on “Software Update” and follow the prompts to update your Mac.

To update Google Chrome, follow these steps:

  1. Open Google Chrome.
  2. Click on the three dots in the top right corner of the browser.
  3. Select “Help” from the drop-down menu.
  4. Click on “About Google Chrome” and the browser will automatically check for updates.

If there are any updates available, follow the prompts to install them. Once both your Mac and Google Chrome are up to date, check if the issue has been resolved.

Solution 2: Clear Cache and Cookies

As mentioned earlier, corrupted cache and cookies can cause Google Chrome to crash unexpectedly. Clearing them can help resolve the issue. To clear cache and cookies on Google Chrome, follow these steps:

  1. Open Google Chrome.
  2. Click on the three dots in the top right corner of the browser.
  3. Select “More Tools” from the drop-down menu.
  4. Click on “Clear browsing data” and a new window will open.
  5. Select “All time” as the time range and make sure “Cookies and other site data” and “Cached images and files” are checked.
  6. Click on “Clear data” and wait for the process to complete.

Once the data has been cleared, restart Google Chrome and check if the issue has been resolved.

Solution 3: Disable Extensions and Plugins

Extensions and plugins can enhance your browsing experience, but they can also cause conflicts and crashes. To check if an extension or plugin is causing the issue, follow these steps:

  1. Open Google Chrome.
  2. Click on the three dots in the top right corner of the browser.
  3. Select “More Tools” from the drop-down menu.
  4. Click on “Extensions” or “Plugins” and a list of all installed extensions or plugins will appear.
  5. Disable all extensions and plugins by clicking on the toggle button next to each one.
  6. Restart Google Chrome and check if the issue has been resolved.

If the issue is resolved, you can enable the extensions and plugins one by one to identify which one was causing the conflict.

Solution 4: Reset Google Chrome

If none of the above solutions work, you can try resetting Google Chrome to its default settings. This will remove all your browsing data, including bookmarks, history, and saved passwords. To reset Google Chrome, follow these steps:

  1. Open Google Chrome.
  2. Click on the three dots in the top right corner of the browser.
  3. Select “Settings” from the drop-down menu.
  4. Scroll down and click on “Advanced” to expand the advanced settings.
  5. Scroll down to the “Reset and clean up” section and click on “Restore settings to their original defaults”.
  6. Click on “Reset settings” to confirm.

Once the reset is complete, restart Google Chrome and check if the issue has been resolved.

Solution 5: Check for Hardware Issues

If none of the above solutions work, it’s possible that the issue is caused by a hardware problem. You can check for hardware issues by running a diagnostic test on your Mac. To do this, follow these steps:

  1. Shut down your Mac.
  2. Press and hold the “D” key on your keyboard and turn on your Mac.
  3. Keep holding the “D” key until the Apple Diagnostics screen appears.
  4. Follow the prompts to run the diagnostic test.

If any issues are detected, you will be provided with a reference code that you can use to identify the problem. You can then contact Apple support for further assistance.

Conclusion

Google Chrome is a popular and reliable web browser, but it can sometimes encounter issues and crash unexpectedly. If you are a Mac user and have experienced this problem, there are several solutions you can try. These include updating your Mac and Google Chrome, clearing cache and cookies, disabling extensions and plugins, resetting Google Chrome, and checking for hardware issues. By following these solutions, you should be able to fix Google Chrome quitting unexpectedly on your Mac and continue browsing without any interruptions.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.