Why are images not showing in my emails outlook

Last Updated: Feb 21, 2024 by

Emails are an essential part of our daily communication, whether it’s for personal or professional purposes. We rely on emails to send and receive important information, documents, and images. However, sometimes we may encounter issues with our email images not displaying properly, especially when using Microsoft Outlook. In this article, we will discuss the possible reasons why images are not showing in your emails on Outlook and how to troubleshoot this issue.

Outlook Settings

One of the most common reasons for images not showing in Outlook emails is due to the settings in the program. By default, Outlook blocks external content, including images, to protect your privacy and security. To check if this is the issue, go to the File tab, then click on Options. In the Trust Center tab, click on the Trust Center Settings button and go to the Automatic Download section. Make sure the “Don’t download pictures automatically in HTML email messages or RSS items” box is unchecked. Click on OK to save the changes.

Internet Connection

Another reason why images may not be showing in your Outlook emails is due to a poor internet connection. If your internet connection is slow or unstable, images may not load properly. Make sure you have a stable internet connection before trying to view your emails with images.

Image Size

Outlook has a limit on the size of images that can be displayed in emails. If the image is too large, it may not load properly or may take a long time to load. To ensure your images are displayed properly, resize them to a smaller size before inserting them into your email.

Blocked Senders List

Outlook has a feature that allows you to block certain senders from sending you emails. If you have accidentally added a sender to your blocked list, their images will not be displayed in your emails. To check your blocked senders list, go to the Home tab, click on Junk, and then select Junk Email Options. Go to the Blocked Senders tab and make sure the sender’s email address is not listed. If it is, select it and click on the Remove button.

Cached Images

Outlook stores images from emails in a temporary folder on your computer, known as the cache. If this folder becomes too large, it can cause issues with images not displaying properly. To fix this, you can clear your cache by going to the File tab, then click on Options. In the Advanced tab, click on the Empty Auto-Complete List button under the Send Messages section. This will clear your cache and may fix the issue with images not showing.

Update Outlook

If none of the above solutions work, it may be time to update your Outlook program. Microsoft regularly releases updates to fix bugs and improve the performance of their programs. To check for updates, go to the File tab, then click on Office Account. Click on Update Options and then select Update Now.

By following these troubleshooting steps, you should be able to fix the issue of images not showing in your Outlook emails. If the problem persists, you may need to contact Microsoft support for further assistance.

Have you encountered this issue before? Did any of these solutions work for you? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.