Troubleshooting: Unable to Close Microsoft Edge

Last Updated: Jan 30, 2024 by

Microsoft Edge is a popular web browser that comes pre-installed on Windows 10. While it offers a fast and user-friendly browsing experience, some users may encounter issues with closing the browser. If you are facing the problem of being unable to close Microsoft Edge, don’t worry, you are not alone. In this article, we will discuss some troubleshooting steps to help you resolve this issue.

Check for Updates

The first step in troubleshooting any software issue is to check for updates. Microsoft regularly releases updates for Edge to fix bugs and improve performance. To check for updates, open the Microsoft Store and click on the three dots in the top right corner. Then, click on “Downloads and updates” and select “Get updates”. If there are any updates available for Edge, they will be downloaded and installed automatically.

Close Tabs and Extensions

Sometimes, having too many tabs open or having certain extensions installed can cause Microsoft Edge to become unresponsive. To troubleshoot this issue, try closing all tabs and disabling any extensions that you have installed. To close tabs, click on the “X” on each tab or right-click on the tab and select “Close”. To disable extensions, click on the three dots in the top right corner, select “Extensions”, and toggle off any extensions that are currently enabled.

Use Task Manager

If Microsoft Edge is still not responding, you can use the Task Manager to force close the browser. To open the Task Manager, press “Ctrl + Alt + Delete” on your keyboard and select “Task Manager”. In the Task Manager, click on the “Processes” tab and look for “Microsoft Edge”. Select it and click on “End task” in the bottom right corner. This will force close the browser.

Clear Browsing Data

Another possible cause for Microsoft Edge not closing could be corrupted browsing data. To fix this, you can try clearing your browsing data. To do this, click on the three dots in the top right corner and select “Settings”. Then, click on “Privacy, search, and services” and under “Clear browsing data”, click on “Choose what to clear”. Select the data you want to clear and click on “Clear now”.

Reset Microsoft Edge

If none of the above solutions work, you can try resetting Microsoft Edge. This will reset the browser to its default settings and may help resolve any issues. To reset Edge, click on the three dots in the top right corner and select “Settings”. Then, click on “Reset settings” under “Reset and cleanup”. This will reset the browser and close all open tabs.

Reinstall Microsoft Edge

If all else fails, you can try reinstalling Microsoft Edge. To do this, open the Microsoft Store and search for “Microsoft Edge”. Click on “Microsoft Edge” in the search results and select “Uninstall”. Once the browser is uninstalled, go back to the Microsoft Store and click on “Get” to reinstall it.

By following these troubleshooting steps, you should be able to resolve the issue of being unable to close Microsoft Edge. If you are still facing the problem, you may need to contact Microsoft support for further assistance.

Have you encountered this issue before? Did these solutions work for you? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.