Step-by-step guide to pairing Sony headphones

Last Updated: Mar 7, 2024 by

Sony headphones are known for their high-quality sound and advanced features. However, if you’re new to using Sony headphones, you may be unsure of how to pair them with your device. In this step-by-step guide, we’ll walk you through the process of pairing your Sony headphones, specifically the Sony WH-CH710N and WH-1000XM3 models.

Step 1: Turn on your headphones

The first step to pairing your Sony headphones is to turn them on. For the WH-CH710N model, press and hold the power button on the left earcup until the indicator light starts flashing. For the WH-1000XM3 model, press and hold the power button on the right earcup until the indicator light starts flashing.

Step 2: Enable Bluetooth on your device

Next, you’ll need to enable Bluetooth on the device you want to pair your headphones with. This can usually be done through the device’s settings or by swiping down from the top of the screen and tapping on the Bluetooth icon.

Step 3: Select your headphones from the list of available devices

Once Bluetooth is enabled on your device, it should start scanning for available devices. Look for your Sony headphones in the list of available devices and select them to begin the pairing process.

Step 4: Enter pairing mode

If your device prompts you for a PIN or passcode, enter “0000” (four zeros). Your headphones should now be in pairing mode and ready to connect to your device.

Step 5: Complete the pairing process

Once your device has successfully connected to your Sony headphones, you should hear a confirmation sound or see a notification on your device. Your headphones are now paired and ready to use.

Troubleshooting tips

If you encounter any issues during the pairing process, here are a few troubleshooting tips to try:

  • Make sure your headphones are fully charged.
  • Turn off and on both your headphones and device and try pairing again.
  • Move your device closer to your headphones to ensure a strong Bluetooth connection.
  • Check that your device’s Bluetooth is turned on and that it is not connected to any other devices.
  • If you’re still having trouble, consult your device’s user manual or contact Sony customer support for further assistance.


Pairing your Sony headphones is a simple process that can enhance your listening experience. By following these steps, you can easily connect your Sony WH-CH710N or WH-1000XM3 headphones to your device and enjoy high-quality sound. If you have any further questions or need additional help, don’t hesitate to reach out to Sony customer support.

Have you successfully paired your Sony headphones? Let us know in the comments below.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.