Step-by-step guide to pairing Marshall headphones

Last Updated: Feb 24, 2024 by

Marshall headphones are known for their high-quality sound and sleek design. However, like any electronic device, they may encounter pairing issues from time to time. If you’re having trouble pairing your Marshall headphones, don’t worry. This troubleshooting guide will walk you through the steps to successfully pair your headphones.

Check Bluetooth Connection

The first step in troubleshooting your Marshall headphones is to check your Bluetooth connection. Make sure your device’s Bluetooth is turned on and that your headphones are in pairing mode. To put your headphones in pairing mode, press and hold the power button for 5 seconds until the LED light starts flashing.

Reset Headphones

If your headphones are still not pairing, try resetting them. To do this, turn off your headphones and then press and hold the power button for 10 seconds. This will reset your headphones and clear any previous pairing connections.

Update Firmware

Outdated firmware can also cause pairing issues with your Marshall headphones. To update your firmware, download the Marshall Bluetooth app on your device and follow the instructions to update your headphones. This will ensure that your headphones are running on the latest software and can pair with your device.

Forget Device and Re-pair

If your headphones are still not pairing, try forgetting the device on your Bluetooth settings and then re-pairing it. This will clear any previous connections and allow you to start fresh. To forget a device, go to your Bluetooth settings, find your headphones, and select “Forget this device.” Then, put your headphones back in pairing mode and try pairing them again.

Check Battery Level

Low battery can also cause pairing issues with your Marshall headphones. Make sure your headphones are charged and have enough battery to pair with your device. If your headphones are low on battery, charge them for at least 30 minutes before attempting to pair them again.

Try a Different Device

If you’re still having trouble pairing your Marshall headphones, try pairing them with a different device. This will help determine if the issue is with your headphones or your original device. If your headphones pair successfully with a different device, then the issue may be with your original device’s Bluetooth connection.

Contact Customer Support

If none of these troubleshooting steps work, it may be time to contact customer support. Marshall offers a 1-year warranty for their headphones, so if your headphones are still under warranty, you may be able to get them repaired or replaced for free.

By following these steps, you should be able to successfully pair your Marshall headphones and enjoy your music without any issues. If you have any other tips or tricks for pairing Marshall headphones, let us know in the comments below. Happy listening!

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.