How to retract an email in outlook

Last Updated: Feb 19, 2024 by

We’ve all been there – you hit send on an email and immediately realize you made a mistake. Whether it’s a typo, an incorrect attachment, or sending the email to the wrong recipient, it can be a stressful situation. But fear not, with Outlook’s email retraction feature, you can easily undo your mistake and save yourself from potential embarrassment or consequences. In this article, we’ll discuss how to retract an email in Outlook and some best practices for using this feature.

What is Email Retraction?

Email retraction is a feature in Outlook that allows you to recall an email that has already been sent. This means that the email will be deleted from the recipient’s inbox and they will not be able to read it. This feature is especially useful for correcting mistakes or preventing sensitive information from being seen by the wrong person.

How Does Email Retraction Work?

When you retract an email in Outlook, the email is deleted from the recipient’s inbox and replaced with a message stating that the email has been retracted. This message will also include the reason for the retraction, which can be customized by the sender. The recipient will not be able to open the original email or any attachments that were included.

It’s important to note that email retraction is not a foolproof feature. The success of the retraction depends on several factors, such as the recipient’s email settings and whether they have already opened the email. We’ll discuss these factors in more detail later in the article.

How to Retract an Email in Outlook

Now that you understand what email retraction is and how it works, let’s dive into the steps for retracting an email in Outlook.

Step 1: Open the Sent Items Folder

The first step is to open the Sent Items folder in Outlook. This is where all of your sent emails are stored.

Step 2: Open the Email You Want to Retract

Next, find the email you want to retract and open it. You can use the search bar or scroll through your sent emails to find it.

Step 3: Click on the “Actions” Tab

Once the email is open, click on the “Actions” tab at the top of the screen. This will open a drop-down menu with several options.

Step 4: Select “Recall This Message”

In the drop-down menu, select “Recall This Message”. This will open a pop-up window with two options: “Delete unread copies of this message” and “Delete unread copies and replace with a new message”.

Step 5: Choose Your Preferred Option

Choose the option that best fits your situation. If you simply want to delete the email, select the first option. If you want to replace the email with a corrected version, select the second option.

Step 6: Click “OK”

Once you have selected your preferred option, click “OK”. This will initiate the email retraction process.

Factors That Affect Email Retraction

As mentioned earlier, the success of an email retraction depends on several factors. It’s important to understand these factors so you can make an informed decision about whether to retract an email or not.

Recipient’s Email Settings

The recipient’s email settings play a big role in the success of an email retraction. If the recipient has their email set to automatically mark emails as read, the retraction may not be successful. Additionally, if the recipient has already opened the email, the retraction will not be successful.

Email Server Settings

The email server settings also play a role in the success of an email retraction. If the email server is slow or experiencing issues, the retraction may not be successful. Additionally, if the email server is set to automatically forward emails to another account, the retraction may not be successful.

Time

Time is another factor that affects the success of an email retraction. If the recipient has already opened the email, the retraction will not be successful. Additionally, if the recipient has a slow internet connection or is not actively checking their email, the retraction may not be successful.

Best Practices for Using Email Retraction

While email retraction can be a useful feature, it’s important to use it wisely. Here are some best practices for using email retraction in Outlook.

Use It Sparingly

Email retraction should not be used as a crutch for poor email habits. It’s important to proofread your emails before sending them and double-check that you have the correct recipients. Only use email retraction in situations where it is absolutely necessary.

Act Quickly

If you do need to retract an email, it’s important to act quickly. The longer you wait, the more likely it is that the recipient has already opened the email. Additionally, if the email server is experiencing issues, acting quickly can increase the chances of a successful retraction.

Customize the Message

When retracting an email, you have the option to include a message explaining the reason for the retraction. It’s important to customize this message and provide a clear explanation. This can help prevent confusion or frustration from the recipient.

Consider Alternative Methods

In some cases, it may be more effective to use alternative methods instead of email retraction. For example, if you accidentally sent an email to the wrong recipient, it may be more effective to send a follow-up email explaining the mistake and asking the recipient to delete the original email.

Alternatives to Email Retraction

If you’re not comfortable using email retraction or it’s not a viable option for your situation, there are alternative methods you can use to correct mistakes in your emails.

Recall the Email Manually

If you’re using a desktop version of Outlook, you can manually recall an email by opening the email and selecting “Actions” > “Recall This Message”. This will open the same pop-up window as the automated retraction process.

Send a Follow-Up Email

As mentioned earlier, sending a follow-up email explaining the mistake and asking the recipient to delete the original email can be an effective alternative to email retraction.

Use a Third-Party Tool

There are also third-party tools available that offer email retraction features. These tools may have more advanced features or be more reliable than the built-in Outlook feature. However, they may also come at an additional cost.

Conclusion

Email retraction is a useful feature in Outlook that allows you to recall an email that has already been sent. While it’s not a foolproof feature, it can be a lifesaver in certain situations. By following the steps outlined in this article and considering the best practices and alternatives, you can effectively use email retraction in Outlook.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.