How to Mute Your PS5’s Audio Using a DualSense Controller

Last Updated: Feb 16, 2024 by

The PlayStation 5 (PS5) has been a highly anticipated release for gamers around the world. With its advanced graphics and immersive gameplay, it’s no wonder that many people are eager to get their hands on this console. However, like any new technology, there may be some hiccups along the way. One common issue that users have reported is audio not working properly on their PS5. If you’re experiencing this problem, don’t worry – there’s an easy solution. In this article, we’ll show you how to mute your PS5’s audio using a DualSense controller.

Troubleshooting Audio Issues

Before we dive into the solution, it’s important to troubleshoot the issue first. If you’re experiencing audio problems on your PS5, try the following steps:

  1. Check your TV or monitor’s audio settings to make sure they are properly configured.
  2. Make sure your HDMI cable is securely connected to both your PS5 and your TV or monitor.
  3. Check your PS5’s audio settings to ensure they are set correctly.
  4. Restart your PS5 and see if the audio issue persists.

If none of these steps solve the problem, then it’s time to try muting the audio using your DualSense controller.

Muting Audio Using Your DualSense Controller

The DualSense controller for the PS5 has a built-in microphone and speaker, allowing for easy audio muting. Here’s how to do it:

  1. Press and hold the mute button on the bottom of your DualSense controller. This will mute the audio from your controller’s speaker.
  2. If you want to mute the audio from your TV or monitor, press and hold the mute button again. This will mute all audio from your PS5.
  3. To unmute, simply press and hold the mute button once more.

Using the DualSense Controller for Audio Adjustments

In addition to muting audio, the DualSense controller also allows for easy audio adjustments. Here’s how to use it:

  1. Press the PS button on your DualSense controller to bring up the control center.
  2. Use the touchpad on your controller to navigate to the “Sound” icon.
  3. From here, you can adjust the volume, microphone, and speaker settings for your controller.

Other Solutions for Audio Issues

If muting the audio using your DualSense controller doesn’t solve the problem, there are a few other solutions you can try:

  1. Check for any system updates for your PS5 and make sure they are installed.
  2. Try using a different HDMI cable.
  3. If you’re using a headset, make sure it is properly connected and configured.


By following these steps, you should be able to easily mute your PS5’s audio using your DualSense controller. If you’re still experiencing audio issues, it may be a hardware problem and you should contact Sony for further assistance. We hope this article has helped you solve any audio problems you may have encountered on your PS5. Happy gaming!

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.