How to Make a Call on Microsoft Teams Outside Organization?

Microsoft Teams has become a popular communication tool for businesses, allowing teams to collaborate and communicate seamlessly. However, many users are still unsure about how to make calls on Microsoft Teams, especially when it comes to calling outside of their organization. In this article, we will discuss the steps to make a call on Microsoft Teams outside of your organization.

Adding External Contacts

Before you can make a call to someone outside of your organization, you need to add them as a contact on Microsoft Teams. To do this, follow these steps:

1. Open Microsoft Teams and click on the “Calls” tab on the left-hand side of the screen.
2. Click on the “Contacts” tab at the top of the screen.
3. Click on the “Add a contact” button.
4. Enter the person’s email address or phone number in the search bar and click on “Add.”
5. Once the person accepts your request, they will be added to your contacts list.

Making a Call

Now that you have added the external contact, you can make a call to them. Here’s how:

1. Click on the “Calls” tab on the left-hand side of the screen.
2. Click on the “Dial a number” button.
3. Enter the phone number or email address of the person you want to call.
4. Click on the “Call” button.
5. If the person has a Microsoft Teams account, the call will be placed through the app. If they do not have an account, the call will be placed through their phone number or email.

Deleting Call History

If you want to delete your call history on Microsoft Teams, follow these steps:

1. Click on the “Calls” tab on the left-hand side of the screen.
2. Click on the “History” tab at the top of the screen.
3. Find the call you want to delete and click on the three dots next to it.
4. Click on “Delete.”
5. Confirm the deletion by clicking on “Yes.”

Test Call

Before making a call to an external contact, it is always a good idea to do a test call to ensure that your audio and video settings are working properly. Here’s how to do a test call on Microsoft Teams:

1. Click on the “Calls” tab on the left-hand side of the screen.
2. Click on the “Make a test call” button.
3. Follow the prompts to test your audio and video settings.
4. Once the test call is complete, you can make your call to the external contact.

Troubleshooting

If you are having trouble making a call on Microsoft Teams, here are a few troubleshooting tips:

• Make sure your internet connection is stable.
• Check your audio and video settings.
• Restart the app or your device.
• Update the app to the latest version.

By following these steps, you can easily make calls on Microsoft Teams outside of your organization. Whether it’s for business or personal use, Microsoft Teams offers a convenient and efficient way to communicate with people outside of your organization. Have you tried making calls on Microsoft Teams? Let us know in the comments.