The Moto G Stylus is a popular smartphone that offers a variety of features, including a built-in stylus for easy note-taking and drawing. However, like any device, it can experience issues from time to time. One common problem that users may encounter is the keyboard disappearing or not working properly. If you’re facing this issue, don’t worry. In this troubleshooting guide, we’ll walk you through the steps to get your keyboard back on your Moto G Stylus.
Restart Your Device
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The first step in troubleshooting any issue with your device is to restart it. This simple step can often fix minor glitches and get your keyboard back up and running. To restart your Moto G Stylus, press and hold the power button until the power menu appears. Then, tap on “Restart” and wait for your device to reboot. Once it’s back on, check if your keyboard is working again.
Clear Keyboard Cache and Data
If restarting your device didn’t work, the next step is to clear the cache and data for your keyboard app. This will essentially reset the app and can often fix any issues that may be causing your keyboard to disappear. To do this, go to your device’s Settings and tap on “Apps & notifications.” Then, find your keyboard app (usually Gboard or SwiftKey) and tap on it. From there, tap on “Storage & cache” and then tap on “Clear cache” and “Clear storage.” This will not delete any of your personal data, but it will reset the app to its default settings.
Check for Software Updates
Sometimes, issues with your device can be caused by outdated software. To ensure that your Moto G Stylus is running the latest software version, go to your device’s Settings and tap on “System.” Then, tap on “Advanced” and select “System update.” If there is an update available, follow the prompts to download and install it. Once the update is complete, check if your keyboard is working again.
Use a Third-Party Keyboard App
If your keyboard is still not working, you can try using a third-party keyboard app as an alternative. There are many options available on the Google Play Store, such as Gboard, SwiftKey, and Grammarly Keyboard. Simply download and install the app, and then set it as your default keyboard in your device’s Settings. This can often fix any issues with the default keyboard app.
Factory Reset
If all else fails, you may need to perform a factory reset on your Moto G Stylus. This will erase all data on your device, so be sure to back up any important information beforehand. To perform a factory reset, go to your device’s Settings and tap on “System.” Then, tap on “Advanced” and select “Reset options.” From there, tap on “Erase all data (factory reset)” and follow the prompts to reset your device.
By following these troubleshooting steps, you should be able to get your keyboard back on your Moto G Stylus. If you continue to experience issues, it may be best to contact Motorola customer support for further assistance.