How to fix the mouse on a chromebook

Last Updated: Jan 29, 2024 by

Chromebooks are known for their simplicity and ease of use, but sometimes even the most user-friendly devices can have issues. One common problem that chromebook users may encounter is a malfunctioning mouse. Whether it’s a sensitivity issue or a complete failure, a broken mouse can be frustrating and hinder your productivity. In this article, we’ll discuss how to fix the mouse on a chromebook and get you back to using your device without any issues.

Understanding the Mouse on a Chromebook

Before we dive into troubleshooting and fixing your mouse, it’s important to understand how the mouse functions on a chromebook. Unlike traditional laptops, chromebooks do not have a physical touchpad. Instead, they use a touchpad that is built into the keyboard. This touchpad is pressure-sensitive and can be used to navigate and click on items on the screen.

Common Mouse Issues on Chromebooks

There are a few common issues that chromebook users may experience with their mouse. These include:

  • Inconsistent sensitivity: The touchpad may be too sensitive or not sensitive enough, making it difficult to navigate.
  • Cursor jumping: The cursor may jump around the screen, making it difficult to click on specific items.
  • Unresponsive touchpad: The touchpad may not respond at all, making it impossible to use the mouse.

Troubleshooting the Mouse on a Chromebook

If you’re experiencing any of the above issues with your chromebook mouse, there are a few troubleshooting steps you can take to try and fix the problem.

Adjusting Mouse Sensitivity

If you’re having trouble with the sensitivity of your mouse, you can adjust it in the settings. Here’s how:

  1. Click on the clock in the bottom right corner of your screen.
  2. Click on the gear icon to access the settings.
  3. In the settings menu, click on “Device” and then “Touchpad.”
  4. Adjust the sensitivity slider to your desired level.

Cleaning the Touchpad

Sometimes, the touchpad may not be functioning properly due to dirt or debris on the surface. To clean the touchpad, use a soft, lint-free cloth and gently wipe the surface. Avoid using harsh chemicals or abrasive materials, as these can damage the touchpad.

Restarting Your Chromebook

If the above steps do not work, try restarting your chromebook. This can often resolve minor issues and get your mouse working again.

Checking for Updates

It’s important to keep your chromebook up to date with the latest software updates. These updates often include bug fixes and improvements that can help resolve issues with your mouse. To check for updates, follow these steps:

  1. Click on the clock in the bottom right corner of your screen.
  2. Click on the gear icon to access the settings.
  3. In the settings menu, click on “About Chrome OS.”
  4. Click on “Check for updates” and follow the prompts to install any available updates.

Advanced Troubleshooting for Chromebook Mouse Issues

If the above steps do not fix your mouse issues, there are a few more advanced troubleshooting steps you can try.

Powerwashing Your Chromebook

Powerwashing your chromebook is similar to a factory reset on a smartphone. It will erase all of your data and settings, so be sure to back up any important files before proceeding. To powerwash your chromebook, follow these steps:

  1. Click on the clock in the bottom right corner of your screen.
  2. Click on the gear icon to access the settings.
  3. In the settings menu, click on “Advanced” and then “Powerwash.”
  4. Follow the prompts to complete the powerwash process.

Enabling Developer Mode

Enabling developer mode on your chromebook can give you access to more advanced settings and features. This can be helpful if you’re experiencing issues with your mouse. To enable developer mode, follow these steps:

  1. Turn off your chromebook.
  2. Press and hold the Esc and Refresh keys, then press the Power button.
  3. When the “Chrome OS is missing or damaged” screen appears, press Ctrl + D.
  4. Press Enter to confirm and enable developer mode.

Additional Tips for Using a Chromebook Mouse

To prevent future issues with your chromebook mouse, here are a few tips to keep in mind:

  • Avoid using excessive pressure on the touchpad. This can cause sensitivity issues and may even damage the touchpad.
  • Keep your touchpad clean by regularly wiping it with a soft, lint-free cloth.
  • If you’re using a wireless mouse, make sure the batteries are charged and the mouse is properly connected to your chromebook.


A malfunctioning mouse can be a frustrating issue on a chromebook, but with the right troubleshooting steps, you can get it working again in no time. By adjusting sensitivity, cleaning the touchpad, and checking for updates, you can often resolve minor issues. If these steps do not work, more advanced troubleshooting options such as powerwashing or enabling developer mode may be necessary. By following these tips and keeping your touchpad clean, you can prevent future issues and keep your chromebook running smoothly.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.