How to Fix Microsoft Outlook Has Stopped Working?

Last Updated: Feb 9, 2024 by

Microsoft Outlook is a popular email client used by millions of people around the world. However, like any software, it can sometimes encounter issues that prevent it from functioning properly. One common problem that users may face is when Microsoft Outlook suddenly stops working. This can be frustrating, especially if you rely on Outlook for your daily communication and tasks. In this article, we will discuss some troubleshooting steps to fix this issue and get your Outlook up and running again.

Check for Updates

The first step in troubleshooting any software issue is to make sure that it is up to date. Microsoft regularly releases updates for Outlook to fix bugs and improve performance. To check for updates, open Outlook and go to the File tab. Click on “Office Account” and then select “Update Options.” From here, you can choose to update now or enable automatic updates. Once the update is complete, restart Outlook and see if the issue has been resolved.

Disable Add-ins

Outlook allows users to install add-ins to enhance its functionality. However, these add-ins can sometimes cause conflicts and lead to Outlook crashing. To check if an add-in is causing the issue, open Outlook in safe mode by holding down the Ctrl key while opening the program. If Outlook opens in safe mode, then an add-in is likely the culprit. Go to the File tab and select “Options.” From here, click on “Add-ins” and disable any add-ins that you suspect may be causing the issue. Restart Outlook and see if the problem persists.

Repair Outlook

If the above steps do not resolve the issue, you may need to repair your Outlook installation. To do this, go to the Control Panel and select “Programs and Features.” Find Microsoft Office in the list of installed programs and click on “Change.” From here, select “Repair” and follow the prompts to complete the repair process. Once it is finished, restart Outlook and see if the issue has been resolved.

Create a New Profile

Sometimes, a corrupted Outlook profile can cause the program to stop working. To create a new profile, go to the Control Panel and select “Mail.” Click on “Show Profiles” and then select “Add.” Follow the prompts to create a new profile and set it as the default. You can then import your old profile’s data into the new one and see if the issue has been resolved.

Reinstall Outlook

If none of the above steps work, you may need to completely uninstall and reinstall Outlook. Before doing this, make sure to back up any important data and settings. To uninstall Outlook, go to the Control Panel and select “Programs and Features.” Find Microsoft Office in the list of installed programs and click on “Uninstall.” Once it is uninstalled, restart your computer and then reinstall Outlook from the original installation media.

By following these troubleshooting steps, you should be able to fix the issue of Microsoft Outlook not working. If the problem persists, you may need to contact Microsoft support for further assistance. With a little patience and persistence, you can get your Outlook back up and running smoothly. Have you encountered this issue before? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.