How to Fix Microsoft Edge on Xbox One?

Last Updated: Feb 1, 2024 by

The Xbox One is not just a gaming console, it also has the capability to browse the internet using the Microsoft Edge browser. However, many users have reported issues with the browser, such as slow loading times, crashes, and freezing. If you are experiencing these problems, don’t worry, there are some simple steps you can take to fix Microsoft Edge on your Xbox One.

Clear Browsing Data

One of the most common causes of issues with Microsoft Edge on Xbox One is a build-up of browsing data. This can include cookies, cache, and history. To fix this, you can clear your browsing data by following these steps:

  1. Open Microsoft Edge on your Xbox One.
  2. Press the Menu button on your controller.
  3. Select “Settings” from the menu.
  4. Scroll down and select “Privacy and security.”
  5. Select “Clear browsing data.”
  6. Check the boxes next to “Cookies and saved website data” and “Cached data and files.”
  7. Select “Clear.”
  8. Restart your Xbox One and try using Microsoft Edge again.

Check for Updates

Another common cause of issues with Microsoft Edge on Xbox One is outdated software. Make sure your console is up to date by following these steps:

  1. Press the Xbox button on your controller to open the guide.
  2. Select “Settings.”
  3. Select “System.”
  4. Select “Updates.”
  5. Select “Update console.”
  6. If an update is available, follow the on-screen instructions to download and install it.
  7. Once the update is complete, restart your Xbox One and try using Microsoft Edge again.

Reset Microsoft Edge

If clearing your browsing data and updating your console did not fix the issue, you can try resetting Microsoft Edge. This will clear all data and settings for the browser and restore it to its default state. To reset Microsoft Edge, follow these steps:

  1. Open Microsoft Edge on your Xbox One.
  2. Press the Menu button on your controller.
  3. Select “Settings” from the menu.
  4. Scroll down and select “Reset.”
  5. Select “Reset” again to confirm.
  6. Restart your Xbox One and try using Microsoft Edge again.

Troubleshoot Network Connection

If the above steps did not fix the issue, it is possible that there is a problem with your network connection. To troubleshoot this, follow these steps:

  1. Press the Xbox button on your controller to open the guide.
  2. Select “Settings.”
  3. Select “Network.”
  4. Select “Network settings.”
  5. Select “Test network connection.”
  6. If there are any issues, follow the on-screen instructions to fix them.
  7. Once the network connection is stable, try using Microsoft Edge again.

Contact Xbox Support

If none of the above solutions work, it is possible that there is a larger issue with your Xbox One. In this case, it is best to contact Xbox Support for further assistance. They may be able to provide additional troubleshooting steps or schedule a repair for your console.

By following these steps, you should be able to fix Microsoft Edge on your Xbox One and enjoy browsing the internet on your console once again. Have you experienced any issues with Microsoft Edge on your Xbox One? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.