Microsoft Edge is a popular web browser that comes pre-installed on Windows 10 devices. It offers a fast and secure browsing experience, making it a preferred choice for many users. However, like any other software, Microsoft Edge can also encounter issues and stop working. If you are facing problems with Microsoft Edge, don’t worry, as we have got you covered. In this troubleshooting guide, we will discuss some common issues with Microsoft Edge and provide solutions to fix them.
Common Issues with Microsoft Edge
Microsoft Edge Not Opening
One of the most common issues with Microsoft Edge is that it fails to open. This can be frustrating, especially if you rely on the browser for your daily tasks. There can be several reasons why Microsoft Edge is not opening, such as corrupt system files, outdated browser, or conflicting extensions.
Microsoft Edge Not Responding
Another common issue with Microsoft Edge is that it becomes unresponsive or freezes while in use. This can happen due to a lack of system resources, outdated browser, or conflicting extensions.
Microsoft Edge Not Connecting to the Internet
If Microsoft Edge is not connecting to the internet, it can be due to network issues, incorrect proxy settings, or outdated browser. This can prevent you from accessing websites and using the browser effectively.
Solutions to Fix Microsoft Edge Not Working
Now that we have discussed some common issues with Microsoft Edge, let’s look at some solutions to fix them.
Solution 1: Restart Your Computer
The first and simplest solution to try is to restart your computer. This can help resolve any temporary issues with the system and allow Microsoft Edge to function properly.
Solution 2: Update Microsoft Edge
If you are using an outdated version of Microsoft Edge, it can cause various issues. To update Microsoft Edge, follow these steps:
- Open Microsoft Edge and click on the three dots in the top-right corner.
- Go to Help and feedback and click on About Microsoft Edge.
- If an update is available, it will automatically start downloading and installing.
Solution 3: Clear Browsing Data
Clearing browsing data can help resolve issues with Microsoft Edge, such as slow performance or unresponsiveness. To clear browsing data, follow these steps:
- Open Microsoft Edge and click on the three dots in the top-right corner.
- Go to Settings and click on Privacy, search, and services.
- Under Clear browsing data, click on Choose what to clear.
- Select the data you want to clear and click on Clear now.
Solution 4: Disable Extensions
Extensions can enhance your browsing experience, but they can also cause issues with Microsoft Edge. To disable extensions, follow these steps:
- Open Microsoft Edge and click on the three dots in the top-right corner.
- Go to Extensions and toggle off the extensions you want to disable.
Solution 5: Reset Microsoft Edge
If none of the above solutions work, you can try resetting Microsoft Edge. This will reset the browser to its default settings and can help resolve any underlying issues. To reset Microsoft Edge, follow these steps:
- Open Microsoft Edge and click on the three dots in the top-right corner.
- Go to Settings and click on Reset settings.
- Click on Restore settings to their default values and confirm the action.
Solution 6: Check Proxy Settings
Incorrect proxy settings can prevent Microsoft Edge from connecting to the internet. To check proxy settings, follow these steps:
- Press Windows + R to open the Run dialog box.
- Type inetcpl.cpl and press Enter.
- Go to the Connections tab and click on LAN settings.
- Make sure Automatically detect settings is checked and Use a proxy server for your LAN is unchecked.
Solution 7: Run the Network Troubleshooter
If Microsoft Edge is still not connecting to the internet, you can run the network troubleshooter to identify and fix any network-related issues. To run the network troubleshooter, follow these steps:
- Press Windows + I to open the Settings app.
- Go to Update & Security and click on Troubleshoot.
- Under Find and fix other problems, click on Internet Connections and then click on Run the troubleshooter.
Solution 8: Reinstall Microsoft Edge
If none of the above solutions work, you can try reinstalling Microsoft Edge. To reinstall Microsoft Edge, follow these steps:
- Press Windows + X and click on Windows PowerShell (Admin).
- Type the following command and press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
- Once the command is executed, close PowerShell and restart your computer.
Conclusion
Microsoft Edge is a reliable and efficient web browser, but it can encounter issues from time to time. In this troubleshooting guide, we discussed some common issues with Microsoft Edge and provided solutions to fix them. If you are still facing issues with Microsoft Edge, you can contact Microsoft support for further assistance. We hope this guide helped you resolve any problems with Microsoft Edge and improve your browsing experience.