How to fix grey screen on windows 11

Last Updated: Jan 19, 2024 by

Windows 11 has been the talk of the town since its release, with its sleek design and new features. However, like any new operating system, it is not without its issues. One of the most common issues reported by users is the grey screen problem. This issue can be frustrating and can hinder your work. In this article, we will discuss How to fix the grey screen on windows 11.

Check for Updates

The first step in fixing any issue on Windows 11 is to check for updates. Microsoft regularly releases updates to fix bugs and improve the overall performance of the operating system. To check for updates, go to Settings > Windows Update > Check for updates. If there are any updates available, download and install them.

Update Graphics Drivers

Outdated or faulty graphics drivers can also cause the grey screen issue on Windows 11. To update your graphics drivers, go to Device Manager and expand the Display adapters section. Right-click on your graphics card and select Update driver. You can also visit the manufacturer’s website to download and install the latest drivers.

Run System File Checker

The System File Checker (SFC) is a built-in tool in Windows that scans for and repairs corrupted system files. To run SFC, open Command Prompt as an administrator and type in the command “sfc /scannow” and press Enter. This process may take some time, and once it is complete, restart your computer.

Check for Hardware Issues

If the above steps do not fix the grey screen issue, it is possible that there is a hardware issue causing the problem. Check all your hardware components, such as the graphics card, RAM, and hard drive, for any faults. You can also try disconnecting and reconnecting all hardware components to ensure they are properly connected.

Perform a Clean Boot

A clean boot can help identify if any third-party software is causing the grey screen issue. To perform a clean boot, press Windows + R, type in “msconfig” and press Enter. In the System Configuration window, go to the Services tab and check the box next to “Hide all Microsoft services.” Then, click on “Disable all” and restart your computer.

Reset Windows 11

If none of the above solutions work, you can try resetting Windows 11. This will reinstall the operating system while keeping your personal files and settings intact. To reset Windows 11, go to Settings > System > Recovery > Reset this PC. Follow the prompts to complete the reset process.


The grey screen issue on Windows 11 can be frustrating, but with these steps, you should be able to fix it. If the problem persists, you can contact Microsoft support for further assistance. Have you encountered the grey screen issue on Windows 11? Did any of these solutions work for you? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.

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