How to Clear Microsoft Teams Cache?

Last Updated: Feb 2, 2024 by

Microsoft Teams is a popular communication and collaboration platform used by businesses and organizations around the world. With its many features and integrations, it has become an essential tool for remote work and team collaboration. However, like any software, Teams can sometimes encounter issues that can be resolved by clearing its cache. In this article, we will discuss how to clear Microsoft Teams cache and why it can be beneficial for your Teams experience.

What is Cache?

Before we dive into clearing Teams cache, let’s first understand what cache is. Cache is a temporary storage location on your computer or device that stores frequently used data for quick access. This helps improve the performance of applications and reduces the need to constantly retrieve data from the internet. However, over time, this cache can become cluttered and cause issues with the application.

Why Clear Microsoft Teams Cache?

Clearing Teams cache can help resolve various issues such as slow performance, error messages, and missing features. It can also help fix issues with file uploads and downloads, as well as problems with notifications. Additionally, clearing the cache can also free up storage space on your device.

How to Clear Microsoft Teams Cache?

Now that we understand the importance of clearing Teams cache, let’s discuss how to do it. The process may vary slightly depending on your operating system, but the general steps are the same.

  1. Close Microsoft Teams completely. This includes closing the application from the system tray or task manager.
  2. On Windows, press the Windows + R keys to open the Run dialog box. On Mac, open the Finder and navigate to Go > Go to Folder.
  3. In the Run dialog box or Go to Folder window, type in the following path: %appdata%\Microsoft\Teams and press Enter.
  4. This will open the Teams cache folder. Select all the files and folders inside and delete them.
  5. On Mac, the cache folder can be found at ~/Library/Application Support/Microsoft/Teams. Again, select all the files and folders and delete them.
  6. Once the cache is cleared, restart Microsoft Teams and sign in again.

Other Tips for Clearing Teams Cache

  • If you are experiencing issues with file uploads or downloads, you can also try clearing the Teams download cache. This can be found in the same location as the Teams cache folder, but under the name Downloads.
  • If you are using the Teams web app, you can clear the cache by pressing Ctrl + F5 on Windows or Command + Shift + R on Mac.
  • If clearing the cache does not resolve your issue, you can also try reinstalling Microsoft Teams.

By following these steps, you can easily clear Microsoft Teams cache and potentially resolve any issues you may be experiencing. It is recommended to clear the cache periodically to ensure smooth performance of the application.

Have you encountered any issues with Microsoft Teams that were resolved by clearing the cache? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.