How to check quarantined emails in outlook

Last Updated: Feb 22, 2024 by

In today’s digital world, email is a crucial form of communication for businesses and individuals alike. However, with the rise of cyber threats and spam emails, email providers have implemented various security measures to protect users from potential harm. One of these measures is email quarantine, which is a feature that holds suspicious or potentially harmful emails in a separate folder for further review. In this article, we will discuss how to check quarantined emails in Outlook, one of the most popular email providers.

What is Outlook Email Quarantine?

Outlook email quarantine is a security feature that holds emails that have been flagged as suspicious or potentially harmful. These emails are not delivered to the recipient’s inbox but are instead held in a separate folder for further review. This feature helps protect users from phishing scams, malware, and other cyber threats that can be hidden in emails.

How Does Outlook Quarantine Work?

When an email is flagged as suspicious, it is sent to the quarantine folder instead of the recipient’s inbox. The email is then held in the quarantine folder for a set period, usually 14 days, before being automatically deleted. During this time, the recipient can review the email and decide whether to release it to their inbox or delete it permanently.

Outlook uses various methods to determine which emails should be quarantined, including spam filters, virus scanners, and machine learning algorithms. These methods help identify potential threats and protect users from falling victim to cyber attacks.

How to Check Quarantined Emails in Outlook

If you suspect that an important email may have been quarantined, you can follow these steps to check your Outlook quarantine folder and release any emails that have been wrongly flagged.

Step 1: Log into Your Outlook Account

The first step is to log into your Outlook account using your email address and password. Once you are logged in, you will be directed to your inbox.

Step 2: Navigate to the Quarantine Folder

To access your quarantine folder, click on the “Junk Email” folder in the left-hand menu. This folder contains all the emails that have been flagged as suspicious or potentially harmful.

Step 3: Review Quarantined Emails

In the quarantine folder, you will see a list of all the emails that have been held. You can review each email and decide whether to release it to your inbox or delete it permanently. If you are unsure about an email, it is best to delete it to avoid any potential risks.

Step 4: Release Emails to Your Inbox

If you find an email that you want to release to your inbox, simply click on the email to open it. Then, click on the “Release to Inbox” button at the top of the email. This will move the email from the quarantine folder to your inbox.

Step 5: Delete Emails Permanently

If you come across an email that you want to delete permanently, click on the email to open it. Then, click on the “Delete” button at the top of the email. This will permanently delete the email from your account.

How to Avoid Emails Being Quarantined

While Outlook’s quarantine feature is designed to protect users from potential threats, it can sometimes flag legitimate emails as suspicious. To avoid this, there are a few steps you can take to ensure your emails are not quarantined.

Use a Professional Email Address

Using a professional email address, such as yourname@yourcompany.com, can help prevent your emails from being flagged as spam. Free email providers, such as Gmail or Yahoo, are more likely to be flagged as suspicious.

Avoid Using Spam Trigger Words

Certain words and phrases can trigger spam filters and cause your email to be quarantined. These include words like “free”, “urgent”, and “limited time offer”. Avoid using these words in your subject line or email content to increase the chances of your email being delivered to the recipient’s inbox.

Keep Your Email List Updated

If you are sending emails to a large number of recipients, make sure your email list is up to date. Sending emails to invalid or inactive email addresses can increase the chances of your emails being flagged as spam.

Outlook Quarantine Best Practices

To ensure the safety and security of your emails, it is important to follow some best practices when it comes to Outlook quarantine.

Regularly Check Your Quarantine Folder

Make it a habit to check your quarantine folder regularly, at least once a week. This will ensure that you do not miss any important emails that may have been wrongly flagged.

Report Suspicious Emails

If you come across an email that you believe to be a phishing scam or other cyber threat, report it to Outlook immediately. This will help improve their security measures and protect other users from falling victim to the same scam.

Use Additional Security Measures

In addition to Outlook’s built-in security features, you can also use additional security measures, such as antivirus software and email encryption, to further protect your emails from potential threats.

Conclusion

Outlook email quarantine is an essential security feature that helps protect users from potential cyber threats. By regularly checking your quarantine folder and following best practices, you can ensure that your emails are delivered safely to your inbox. If you suspect that an important email may have been quarantined, follow the steps outlined in this article to check your quarantine folder and release any emails that have been wrongly flagged.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.