How to Call Someone on Microsoft Teams?

Last Updated: Feb 16, 2024 by

Microsoft Teams has become a popular communication tool for businesses and organizations, especially in the wake of the COVID-19 pandemic. With its various features and integrations, it has made remote work and collaboration easier than ever. However, some users may still be unsure of how to make a call on Microsoft Teams. In this article, we will guide you through the steps of making a call on Microsoft Teams and provide some tips for improving call quality.

Making a Call on Microsoft Teams

Making a call on Microsoft Teams is a simple process. First, open the Teams app on your desktop or mobile device. Then, click on the “Calls” tab on the left-hand side of the screen. This will bring up your recent call history and a dial pad. To make a call, simply enter the phone number or search for the contact you want to call in the search bar. Once you have selected the contact, click on the phone icon next to their name to initiate the call.

If you have a Microsoft Teams phone number, you can also receive calls through the app. When someone calls your Teams number, you will receive a notification on your device. You can then choose to answer or decline the call.

Improving Call Quality

While Microsoft Teams offers a reliable calling experience, there are some steps you can take to improve call quality. Here are a few tips:

Check Your Internet Connection

One of the most common causes of poor call quality is a weak internet connection. Make sure you have a stable and strong internet connection before making a call on Microsoft Teams. If possible, connect to a wired network instead of relying on Wi-Fi.

Use a Headset

Using a headset can greatly improve the audio quality of your calls. It can also help reduce background noise and improve the overall call experience for both parties.

Close Unnecessary Applications

Having too many applications open on your device can slow down your system and affect call quality. Before making a call on Microsoft Teams, close any unnecessary applications to free up resources and ensure a smoother call.

Avaya Calling for Microsoft Teams

For businesses that require advanced calling features, Avaya offers a solution called Avaya Calling for Microsoft Teams. This integration allows users to make and receive calls through Microsoft Teams using Avaya’s cloud-based calling platform. It also offers features such as call recording, voicemail, and call forwarding. To download Avaya Calling for Microsoft Teams, visit their website and follow the instructions for installation.

In conclusion, making a call on Microsoft Teams is a simple process that can be done through the app or a Teams phone number. By following the tips mentioned above, you can also improve the call quality for a better communication experience. And for businesses looking for advanced calling features, Avaya Calling for Microsoft Teams is a great option to consider. Have you tried any of these methods for making calls on Microsoft Teams? Let us know in the comments.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.