How to add salesforce to outlook

Last Updated: Feb 19, 2024 by

Salesforce is a powerful customer relationship management (CRM) tool that helps businesses manage their customer data and interactions. However, many businesses also use Microsoft Outlook as their primary email and calendar application. In order to streamline their workflow and improve efficiency, it is important to integrate Salesforce with Outlook. In this article, we will discuss how to add Salesforce to Outlook and the benefits of this integration.

Benefits of Integrating Salesforce with Outlook

Integrating Salesforce with Outlook offers several benefits for businesses. First and foremost, it allows for seamless data integration between the two platforms. This means that any changes made in Salesforce will automatically be reflected in Outlook and vice versa. This eliminates the need for manual data entry and reduces the risk of errors.

Another benefit is the ability to access Salesforce data directly from Outlook. This means that users can view and update customer information, create new leads or opportunities, and track email interactions all within their Outlook application. This saves time and improves productivity by eliminating the need to switch between multiple applications.

Steps to Add Salesforce to Outlook

Adding Salesforce to Outlook is a simple process that can be completed in a few easy steps.

Step 1: Install the Salesforce for Outlook Plugin

The first step is to install the Salesforce for Outlook plugin. This can be done by navigating to the Salesforce website and downloading the plugin. Once downloaded, follow the installation instructions to complete the process.

Step 2: Configure the Plugin

After the plugin is installed, you will need to configure it to connect to your Salesforce account. This can be done by opening Outlook and navigating to the Salesforce for Outlook tab. Click on the “Add Salesforce Connection” button and follow the prompts to enter your Salesforce login credentials.

Step 3: Select Data to Sync

Once the plugin is configured, you can select which data you want to sync between Salesforce and Outlook. This can include contacts, leads, opportunities, and more. You can also choose to sync data in both directions or only from Salesforce to Outlook.

Step 4: Start Syncing

After selecting your data preferences, click on the “Sync Now” button to start the syncing process. This may take some time depending on the amount of data being synced. Once completed, you will see a confirmation message and your Salesforce data will now be accessible from Outlook.


Integrating Salesforce with Outlook offers numerous benefits for businesses, including streamlined data integration and improved productivity. By following these simple steps, you can easily add Salesforce to Outlook and take advantage of these benefits. So why wait? Start integrating Salesforce with Outlook today and see the positive impact it can have on your business.

Have you integrated Salesforce with Outlook? How has it improved your workflow? Let us know in the comments below.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.