How to add read receipt in outlook

Last Updated: Feb 17, 2024 by

Have you ever sent an important email and wondered if the recipient has read it? Or have you been on the receiving end of an email and wished you could let the sender know that you have read their message? With Outlook’s read receipt feature, you can do just that.

In this article, we’ll explore how to add read receipts in Outlook, how to disable them, and how to track notifications for read receipts.

What is a Read Receipt?

A read receipt is a notification that is sent to the sender when the recipient opens an email. This feature is useful for both the sender and the recipient as it provides confirmation that the email has been received and read.

How Does it Work?

When you enable read receipts in Outlook, a small notification is sent to the recipient’s inbox when they open the email. The recipient can then choose to send a read receipt back to the sender or ignore the notification.

If the recipient chooses to send a read receipt, the sender will receive a notification that their email has been read. If the recipient chooses to ignore the notification, no read receipt will be sent.

How to Add Read Receipts in Outlook

Adding read receipts in Outlook is a simple process. Follow these steps to enable read receipts for your emails:

  1. Open Outlook and click on the “File” tab in the top left corner.
  2. In the “Info” section, click on “Options”.
  3. In the “Outlook Options” window, click on “Mail” in the left sidebar.
  4. Scroll down to the “Tracking” section and check the box next to “Delivery receipt confirming the message was delivered to the recipient’s e-mail server” and “Read receipt confirming the recipient viewed the message”.
  5. Click “OK” to save your changes.

Now, every time you send an email, a read receipt will be requested from the recipient.

How to Disable Read Receipts in Outlook

If you do not want to receive read receipts for your emails, you can easily disable this feature in Outlook. Follow these steps to disable read receipts:

  1. Open Outlook and click on the “File” tab in the top left corner.
  2. In the “Info” section, click on “Options”.
  3. In the “Outlook Options” window, click on “Mail” in the left sidebar.
  4. Scroll down to the “Tracking” section and uncheck the box next to “Delivery receipt confirming the message was delivered to the recipient’s e-mail server” and “Read receipt confirming the recipient viewed the message”.
  5. Click “OK” to save your changes.

Now, read receipts will no longer be requested for your emails.

Tracking Notifications for Read Receipts

In addition to read receipts, Outlook also offers tracking notifications for read receipts. This feature allows you to receive a notification when a read receipt is sent back to you.

To enable tracking notifications, follow these steps:

  1. Open Outlook and click on the “File” tab in the top left corner.
  2. In the “Info” section, click on “Options”.
  3. In the “Outlook Options” window, click on “Mail” in the left sidebar.
  4. Scroll down to the “Tracking” section and check the box next to “After sending, ask for a response”.
  5. Click “OK” to save your changes.

Now, every time a read receipt is sent back to you, you will receive a notification.

Troubleshooting Read Receipts in Outlook

If you are not receiving read receipts or tracking notifications, there are a few things you can check to troubleshoot the issue:

  • Make sure the recipient has not disabled read receipts in their email settings.
  • Check your internet connection to ensure that the read receipt request was sent successfully.
  • Make sure the recipient has not marked your email as spam, as this can prevent read receipts from being sent.
  • If you are using a third-party email client, make sure it is compatible with read receipts in Outlook.

Alternatives to Read Receipts in Outlook

While read receipts can be a useful feature, they are not always reliable. If you are looking for alternative ways to track your emails, here are a few options:

Email Tracking Software

There are many email tracking software options available that offer more advanced tracking features than Outlook’s read receipts. These tools allow you to track when an email is opened, how many times it is opened, and even the location of the recipient.

Some popular email tracking software options include HubSpot, Yesware, and Mailtrack.

Request a Delivery Receipt

If you only want to know if your email has been delivered, you can request a delivery receipt instead of a read receipt. This will send a notification to your inbox when the email has been delivered to the recipient’s email server.

To request a delivery receipt, follow these steps:

  1. Compose your email and click on the “Options” tab in the top toolbar.
  2. In the “Tracking” section, check the box next to “Request a Delivery Receipt”.
  3. Send your email as usual.

Conclusion

Adding read receipts in Outlook is a simple process that can provide valuable information for both the sender and the recipient. By following the steps outlined in this article, you can easily enable or disable read receipts and track notifications for your emails.

If you are experiencing issues with read receipts, try troubleshooting using the tips provided. And if you are looking for more advanced tracking features, consider using email tracking software or requesting a delivery receipt instead.

With read receipts, you can have peace of mind knowing that your important emails have been received and read.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.