How to add a mailbox in outlook

Last Updated: Feb 19, 2024 by

Outlook is a popular email client used by many individuals and businesses. One of its useful features is the ability to add multiple mailboxes, including shared mailboxes. This allows users to access and manage multiple email accounts in one place. In this article, we will discuss how to add a mailbox in Outlook, specifically a shared mailbox on a Mac.

Adding a Shared Mailbox in Outlook for Mac

Adding a shared mailbox in Outlook for Mac is a simple process. Follow the steps below to add a shared mailbox to your Outlook account:

  1. Open Outlook on your Mac.
  2. Click on the “Tools” tab in the top menu bar.
  3. Select “Accounts” from the drop-down menu.
  4. In the “Accounts” window, click on the “+” button in the bottom left corner.
  5. Select “Exchange” from the list of account types.
  6. Enter your email address and password for the shared mailbox.
  7. Click on “Add Account” to complete the process.

Once the account is added, the shared mailbox will appear in your Outlook account under the “Folders” section. You can now access and manage emails from the shared mailbox.

Adding a Shared Mailbox in Outlook for Windows

The process of adding a shared mailbox in Outlook for Windows is slightly different. Follow the steps below to add a shared mailbox to your Outlook account on a Windows computer:

  1. Open Outlook on your Windows computer.
  2. Click on the “File” tab in the top menu bar.
  3. Select “Account Settings” and then click on “Account Settings” again from the drop-down menu.
  4. In the “Account Settings” window, click on the “Email” tab.
  5. Select your email account and click on “Change” in the top menu bar.
  6. Click on “More Settings” and then select the “Advanced” tab.
  7. Click on the “Add” button under “Open these additional mailboxes”.
  8. Enter the name of the shared mailbox and click on “OK”.
  9. Click on “Next” and then “Finish” to complete the process.

The shared mailbox will now appear in your Outlook account under the “Folders” section.

Benefits of Adding a Shared Mailbox in Outlook

Adding a shared mailbox in Outlook offers several benefits, including:

  • Easy access to multiple email accounts in one place.
  • Ability to manage emails from different accounts without switching between applications.
  • Improved collaboration and communication within a team.
  • Increased productivity and efficiency.

Troubleshooting Common Issues

If you encounter any issues while adding a shared mailbox in Outlook, here are some common troubleshooting steps you can try:

  • Make sure you have the correct login credentials for the shared mailbox.
  • Check your internet connection.
  • Restart Outlook and try adding the shared mailbox again.
  • If you are still unable to add the shared mailbox, contact your IT department for assistance.

Conclusion

Adding a shared mailbox in Outlook is a useful feature that can help streamline your email management process. Whether you are using a Mac or a Windows computer, the steps to add a shared mailbox are simple and easy to follow. By following the steps outlined in this article, you can easily add a shared mailbox in Outlook and enjoy the benefits it offers.

Gulrukh Ch

About the Author: Gulrukh Ch

Gulrukh Chaudhary, an accomplished digital marketer and technology writer with a passion for exploring the frontiers of innovation. Armed with a Master's degree in Information Technology, Gulrukh seamlessly blends her technical prowess with her creative flair, resulting in captivating insights into the world of emerging technologies. Discover more about her on her LinkedIn profile.